The Pool Care Los Angeles

Equipment repair

Pool heater repair in Los Angeles

Won't fire, fires and quits, or shows a code you cannot clear. Nearly always too little flow, a fault in the ignition and gas train, or a safety switch doing its job.

Call (818) 740-6099
A pool heater opened at the control board

Licensed, insured and family-owned

Licensed contractor, CSLB #970493Certified Pool & Spa Operator, Pool & Hot Tub AllianceIndependent Pool & Spa Service AssociationThe Hartford, general liability insuranceBetter Business Bureau accredited businessFamily owned and operated, est. 2023
After: the heater back together and firingAfter
Before: the burner tray pulled outBefore

Before you call anyone

The checks worth making yourself

  • Is the pump running and the filter clean? A heater will not light without flow. The commonest cause of all.
  • Are the valves where they normally are? Left on bypass over summer, it runs on almost no water.
  • Do your other gas appliances behave normally? The heater is usually the largest gas draw on the property.
  • What does the controller say? Set point below water temperature, spa mode or a schedule all hold it off.
  • Clearing a code once is reasonable. Resetting a heater that keeps tripping is not.
  • If you smell gas at the pad, do not investigate. Leave, and call the gas utility from somewhere else.

Two of them are somebody else's job on the pad: filter cleaning and automation repair. We repair before replacing wherever the part can be saved, as on everything else on the pad.

A typical repair is $300–650 in labor plus parts, quoted as a fixed price before work begins — what sits either side of that band. When replacement is the answer we install the Jandy JXiQ and Pentair MasterTemp.

Scale caught as a rising calcium number is a chemistry adjustment; scale caught as a heater that no longer heats is a heat exchanger. Which is the unglamorous case for weekly service, alongside pumps and the rest.

Or call and ask(818) 740-6099

Pricing

What it costs, by where the fault sits

Free standard equipment diagnosis inside our service area: you get the fault and the price before anything is spent.

A new igniter and gas valve before fitting
  1. Repair labor, one hour minimumfrom $175 / hr
  2. Ignition and safety side, fixed price agreed first$300–650 + parts
  3. A lock-out caused by a loaded filtera filter clean
  4. A heater held off by its controllerautomation work
  5. Heat exchangers, cabinet rebuilds, replacementwritten quote
  6. Weekly maintenance members20% off labor

The part is named on the quote: on a heater it is often the larger half of the bill.

Roughly in order

The most common causes

Ranked by how often they turn out to be the answer on a Los Angeles pad.

  • Restricted water flow. Dirty filter, full baskets, a bypassed valve, a tired impeller, a skimmer drawing air.
  • Ignition faults. Igniter, flame sensor or gas valve. It tries but never catches, or drops out after seconds.
  • Scale in the heat exchanger. The Los Angeles fault. Hard water insulates the tubes: gas burns, water barely warms.
  • A tripped high-limit switch. Usually a symptom of the flow problem above, which is why replacing the switch alone fails twice.
  • Gas supply and pressure. An undersized line, an ageing regulator, or an appliance added since the pool was built.
  • A corroded heat exchanger. Years of low pH eating copper. On an older heater this ends it.
  • Rodents in the cabinet. Common in the Foothills. What moves into a dark dry box chews the wiring.
  • The controller, not the heater. A failed actuator, a lost schedule, a dead relay.

The crew

Who comes out when the heater quits

Four of us. The same faces every week, not whoever was free that morning.

  • The owner of Pool Care LA in a branded polo
    Daniel RamirezOwner
  • A Pool Care LA route technician in a branded polo
    Jake MitchellRoute technician
  • A Pool Care LA repair technician in a branded polo
    Robert AndersonRepair technician
  • The Pool Care LA office and scheduling desk
    Emily CarterOffice & scheduling
7–12
Years from a gas heater here
$175
Repair labor, per hour
$300–650
Typical heater repair, labor
20%
Off labor for weekly members

The same crews service the pads

Pools we look after

What people said after heater work

Collected from customers on the routes we run every week.

James L.Verified review

7 reviews

26 November 2025

My pool heater stopped working in October when the water was just getting to cold to use without it. Called Pool Care LA and they came out within a couple of days, the technician diagnosed the problem, a faulty igniter and a gas valve issue and explained everything clearly before starting any work. They had the parts and got it fixed in one visit. What I really appreciated was that they gave me options and explained what each repair would cost before doing anything. No surprise charges the heater has been running perfectly since then. If your dealing with a heater issue dont wait on it, call these guys.Read in full
A pool heater opened at the control board

Thomas R.Verified review

Local Guide · 56 reviews · 27 photos

25 February 2026

I had been through three pool service companies in four years before I found Pool Care LA. Each one was either unreliable, unresponsive, or simply not qualified to handle the type of equipment I have. My property has a pebble finish pool with an attached spa, a Jandy control system and a saltwater setup that requires consistent attention. When I called Pool Care LA I explained what I needed and was honest that I had high expectations. They matched that energy from the first visit. Their technician arrived on time and spent the first visit doing a complete walkthrough of everything. He tested the water, inspected the Jandy controls, checked the salt cell and immediately identified that it was operating at reduced efficiency due to calcium scaling. He also noticed that the spa heater was cycling inconsistently, something I had mentioned but my previous companies said was just normal behavior. It was not normal. He diagnosed a sensor issue and corrected it. They came back a few days later to install a cleaned and tested salt cell, confirmed everything was running within spec, and sat with me to walk threw what each component does and what the early signs of wear look like. Nobody had ever taken the time to do that before. They have been handling my property on a weekly basis for almost a year now. The pool and spa look perfect, consistently. I get a text after every visit with a brief update. If anything looks unusual they flag it before it becomes a problem. For anyone with a high-end property who has been frustrated by companies that dont have the training to match what your paying for, Pool Care LA is a different caliber entirely.Read in full

Mark H.Verified review

Local Guide · 42 reviews · 18 photos

3 September 2025

Came home from a two-week vacation and our pool was basically green. The previous company told us we needed to drain it, which sounded crazy. Pool Care LA came out, tested everything, explained what was happening and started the cleanup. Took a little time but now the water looks better than it has in years.Read in full
A green pool before the recoveryThe same pool after the recovery

Linda R.Verified review

4 reviews

25 May 2026

We had another pool company for almost five years and slowly the service got worse. They would say they came but the pool was always dirty. Jake from Pool Care LA has been completely different. He actually checks the equipment and lets us know if something needs attention.Read in full

Kevin B.Verified review

15 December 2025

Our pump stopped working on a Friday afternoon and we were worried because we had family coming over that weekend. Robert came out, found the problem and got everything running again. Honest guy, and he explained everything before doing the repair.Read in full
A pool pump opened up on the equipment pad

Jason T.Verified review

25 February 2026

Great company. Always on time, pool looks amazing and communication is easy. Highly recommend.

Ashley P.Verified review

11 reviews

4 March 2026

I don't usually leave reviews but these guys deserve it. My pool was a mess and I was tired of trying to fix the chemicals myself. They came out and took care of everything. Water is clear now and I don't have to worry anymore.

Thomas W.Verified review

Local Guide · 27 reviews · 9 photos

10 February 2025

Bought a house in Beverly Hills with an older pool and honestly had no idea how to maintain it. The equipment was old and everything was confusing. They walked me through what needed to be done first and what could wait. No pressure. That was appreciated.Read in full

Tell us what the heater is doing

Tell us what the pool needs, how big it is and your ZIP — and a price the same day.

Rewards

Refer a friend, get up to $200

$100 for every friend you send us, up to two. No code, no form — they call and mention your name.

How the referral credit works
  • The Pool Care Los Angeles

    $100 credit

    For every friend who calls and mentions your name

    Up to two referrals, $200 in total. The name must come up on the first call. Spend it on any service.

  • The Pool Care Los Angeles

    20% off one-time work

    For weekly maintenance members

    Green-to-clean, acid wash, plaster start-up and repair labor, plus priority on the schedule.

Where we work

Family owned, based in Studio City

Crews leave from Studio City every morning, across the Foothills and the neighborhoods next to them.

Office · Studio City

Pool Care LA

CSLB #970493Mon–Fri 6am–9pm · Sat–Sun 8am–6pm

Send the make, what it does when you switch it on, and anything on the display.

4121 Radford Ave, Ste. #214, Studio City, CA 91604

More on heater work

Written for Foothill and Valley homeowners.

From the truck

Short clips from real visits

Nothing staged, nothing bought from a stock library — the same work, filmed while it happened.

  • Breaking out the deck to reach a leaking skimmer
  • A flex pipe cut open — scale had closed it almost solid
  • Shock going into a pool that floods after every storm
  • A skimmer basket packed solid with leaves and debris

Questions people ask about pool heater repair

How much does it cost to fix a pool heater?

A typical heater repair is $300 to $650 in labor plus parts, quoted as a fixed price before work begins, with labor starting at $175 an hour and a one-hour minimum. Which part failed moves it more than anything else: a heater locked out by a dirty filter costs a filter clean and nothing else, while a heat exchanger is replacement territory and always quoted in writing first. Members on weekly service take 20% off the labor.

Which heater brands do you repair?

Hayward, Raypak, Pentair, Jandy and Lochinvar cover almost every pad in Los Angeles, and parts for all of them sit on local shelves rather than arriving next week from a warehouse. Age decides more than the badge: at twelve to fifteen years a heat exchanger costs more than a new heater of any make, and we say that before ordering the part rather than after fitting it.

Do you work on heat pumps and electric heaters, or only gas?

All of them. Gas is still the common case here, but electric has grown on pools that run year-round, and it fails differently: a heat pump reports refrigerant, a reversing valve, a fan motor or a defrost fault rather than a gas train, and a resistance heater is usually an element or a contactor. Solar is the third, and there the fault is normally a diverter valve or a split panel on the roof rather than anything on the pad at all.

Can an electrician fix a pool heater?

Only the electrical part. A gas heater puts a gas train, a pressurised water circuit and low-voltage controls in one cabinet, and most failures involve two of the three. An electrician can address the circuit, breaker and wiring — occasionally the whole fault. A gas valve or a scaled exchanger is not.

What is the life expectancy of a pool heater?

Roughly seven to twelve years, with water chemistry the biggest variable. Hard water scales the exchanger faster here than in most of the country, and a season of low pH shortens a heater's life measurably.

How do I reset my pool heater?

Most units reset by switching off at the heater, then at the breaker, waiting a minute and restoring power. Once is reasonable; repeatedly is not. A heater that trips again is reporting a real fault, usually a flow restriction or an overheat. Photograph the code first.

My heater is on but no heat is coming out. Why?

Three explanations. Water is moving but too slowly to let it light, so check filter pressure, baskets and valves. Or it lights but the heat never reaches the water, which points at scale on the exchanger tubes. Or it is warming, just slower than you expect.

How quickly can you look at a heater in October?

October is the busiest heater month in Los Angeles: nobody heats a pool here in August, the unit sits off through September, and then half the city reaches for the same switch in the same week. Run yours for a full cycle on a warm afternoon in September and a failure becomes ordinary work instead of a place in a queue. Members on weekly service get priority scheduling, which in that fortnight is what the membership actually buys.

Does a spa fail differently from a pool?

Pool heating is a slow lift over hours; spa heating is a fast lift to a much higher set point, on demand. The same heater cycles harder, runs hotter and scales faster. A heater that still warms the pool but struggles with the spa is usually showing early scale or flow trouble, not a spa fault.

Can a pool heater be repaired?

Most of the time, yes. Igniters, flame sensors, gas valves, pressure switches, thermostats and control boards are replaceable parts, and a heater locked out by a dirty filter or a half-shut valve needs no heater parts at all. Two faults end it instead: a corroded or split heat exchanger, and a cabinet rusted through around the burner tray. Age settles the rest — past twelve to fifteen years the exchanger alone costs more than a new heater, so both figures go on the quote and you pick.

Are you licensed to work on a gas heater?

California contractor licence #970493, classifications C-53 and C-61/D-35, current to 29 February 2028, with a $25,000 bond and liability cover through The Hartford. Pool and spa heating equipment sits inside the C-53 swimming pool classification, so a heater on the pad is work the licence covers. Check the number on cslb.ca.gov before anyone comes out — it takes a minute, and it is worth doing with whoever you call, not only with us.

Family owned, based in Studio City

Tell us the symptom and the code

The make, what it does when you switch it on, and anything on the display — usually enough to tell a filter clean from a heat exchanger.

(818) 740-6099