Repair

Pool Equipment Repair in Los Angeles

Diagnosis first. If the part can be saved we repair it; if it cannot, we say so and help you choose the replacement.

Pool equipment does not last forever, and it is not supposed to. Pool chemistry is corrosive by design; metals give up, seals harden, boards fail and heat exchangers scale. What decides whether that costs you a part or a whole unit is usually how quickly somebody noticed.

So we diagnose before we quote. If the part can be saved we repair it. If it cannot, we say so rather than repairing something that will fail again next season.

How a repair call actually goes

Four steps, in this order. The second one is where the money is.

  1. Diagnosis on the pad

    We find what failed and, separately, what made it fail. Those are often different: a pump that seized because the filter was never cleaned, a heater locking out because flow is low, a salt cell reading empty because the cell is scaled. Replacing the part without fixing the cause buys you a repeat.

  2. The repair-or-replace call

    The honest version of this is a comparison, not a preference. See the five things below that decide it.

  3. What it involves, before anything is ordered

    You get the part, the work and the reason in plain terms first. Repair time and cost depend on which unit it is and how far the damage has gone, so there is no useful number before the diagnosis.

  4. Back on the pad afterwards

    Pressure, flow, run times and chemistry checked with the new part in, because a repair that changes hydraulics changes everything downstream of it.

What decides repair against replacement

  • Age against expected life

    A three-year-old pump with a bad seal is a repair. The same fault on a unit near the end of its life is money spent on a countdown.

  • Part cost against unit cost

    Once the parts approach a large fraction of a new unit, replacement wins — and it comes with the manufacturer’s cover instead of none.

  • Whether the part still exists

    Discontinued boards and obsolete cells are the most common reason a repairable unit is not worth repairing.

  • Cause or symptom

    If the failure was caused by something else on the pad, that gets fixed too or the new part inherits the same fate.

  • What the rules require on replacement

    Variable-speed pumps are now the default on replacements in California. Manufacturers put the saving at up to $1,100 a year against a single-speed pump, which changes the arithmetic on a borderline motor.

Also repaired, without a page of its own

  • Plumbing

    Leaking unions, cracked valves, failed o-rings and the pipework between them.

  • Electrical components

    Bonding, breakers, contactors and the wiring feeding the pad.

  • Time clocks

    Mechanical clocks that have lost time, stuck trippers, dead motors.

  • Blowers

    Spa air blowers that hum, rattle or no longer move air.

  • Auto-fills

    Valves stuck open — a quiet way to lose water and skew your chemistry all summer.

  • Actuator valves

    The motors that turn pool-to-spa flow. When these fail, automation looks broken and is not.

  • Automatic cleaners

    Suction and pressure-side cleaners that have stopped climbing, turning or moving.

Most failures are visible before you notice them

A pool owner finds out about a broken pump when the water turns. A technician at the pad finds out weeks earlier — from a filter gauge creeping up, a motor running hotter than it did, a bearing that has started to sing, a heater that takes two attempts to light.

That is the real argument for a weekly route, and it has almost nothing to do with clean water. Every visit includes an inspection of automation controls, pumps, filters, heaters, salt systems, chlorinators, blowers, lights, auto-fills, actuator valves and automatic cleaners — which is why members hear about equipment as a warning rather than as an emergency, and get priority scheduling and 20% off the repair when it comes.

What the weekly inspection covers

When replacement is the answer

The equipment we install is Pentair and Jandy: Pentair IntelliFlo3, MasterTemp, IntelliChlor, Clean & Clear Plus and EasyTouch, and Jandy ePump, JXiQ, AquaPure, CL Series and iAquaLink and iAquaLink.

If what is on your pad is something else, say so when you get in touch and we will tell you straight away whether we can work on it. Guessing at that over the phone helps nobody.

Equipment we install

Repair is one of our one-time services, alongside green to clean, acid wash and new plaster start-up. All five services compared.

Questions people ask about pool repair

What is the average pool repair cost?

There is no useful average, because “pool repair” covers a shaft seal and a heater control board in the same phrase, and those are two orders of magnitude apart. The part is normally most of the bill. What we can say before seeing it is what the price depends on: which unit, what failed inside it, whether the part is still made, and whether something else on the pad caused the failure. Members get 20% off. Published Los Angeles pricing is on the cost page.

Does homeowners insurance cover swimming pool repairs?

Usually only for sudden accidental damage from a covered peril — a tree through the equipment pad, a fire, certain storm damage — and usually not for wear, corrosion, scale, freeze damage or anything a policy classifies as lack of maintenance, which is what most pool equipment failures are. Some policies treat pool equipment as part of the dwelling and some as an other structure, and that changes both the limit and the deductible. We are not insurance advisers: read your own policy or ask your carrier before assuming either way.

Is it cheaper to repair or replace pool equipment?

Repair is cheaper on the day, almost always. It stops being cheaper when the unit is near the end of its life, when parts add up to a large share of a new unit, when the part is discontinued, or when a replacement is much cheaper to run — the usual argument on a single-speed pump motor.

Do I have to be a weekly client to book a repair?

No. Equipment repair is available on its own, as a one-time service. Weekly members get 20% off it and priority scheduling, which matters more in the week a heater dies in October than it does in the abstract.

Do you work outside Los Angeles?

We run routes through 35 communities across the Foothills and the Los Angeles neighbourhoods next to them, including Studio City, Sherman Oaks, Pasadena, Altadena, Glendale, Burbank and La Cañada Flintridge. The full list is here.

Tell us about your pool and we will price it

Weekly maintenance, a green pool that needs rescuing, or equipment that has stopped. Send the details and we will come back with a number and the next open day on the route.

CallGet a free quote