The Pool Care Los Angeles

Diagnostics

Pool leak detection in Los Angeles

A quarter of an inch a day is the weather. An inch a day is a leak. About 320 gallons a day on a 16×32 ft pool. The bucket test tells you which one you have in twenty-four hours.

Call (818) 740-6099
A pool being filled with water

Licensed, insured and family-owned

Licensed contractor, CSLB #970493Certified Pool & Spa Operator, Pool & Hot Tub AllianceIndependent Pool & Spa Service AssociationThe Hartford, general liability insuranceBetter Business Bureau accredited businessFamily owned and operated, est. 2023
A bucket on a pool step for the bucket test

Leak or evaporation

The bucket test, in 24 hours

  • Top the pool up to its normal level, usually halfway up the skimmer mouth.
  • Stand a 5-gallon bucket on the second step, weighted, filled to the level outside it.
  • Mark both levels: tape inside the bucket, tape outside, a dated pencil line on the tile.
  • Switch the autofill off. A pool that tops itself up cannot show a drop.
  • Wait 24 hours with the pump on its normal schedule, then compare the two marks.
  • Run it again with the pump off at the breaker. What changes between the runs is the diagnosis.

Faster with the pump running points at the pressure side; faster with it off, at the suction lines or the shell; the same either way is structural. Until the pad is ruled out nothing underground is worth testing — a leak found there is an ordinary equipment repair, and one crack in sound plaster is a patch, while a crazed hollow shell is a case for resurfacing.

Every leaked gallon takes chlorine, acid, stabilizer and calcium with it, so the pool chases balance permanently: how weekly service reads that. And do not keep restarting a pump that will not prime — running dry melts its own wet end in under an hour, and what that costs is a new pump.

Pool Care LA is R R Pools, California contractor licence #970493, classifications C-53 and C-61/D-35. Verify it at cslb.ca.gov, and see what that means for the bill.

Or call and ask(818) 740-6099

Where pools actually leak

Six places, and what gives each away

Checked in the order things are cheapest to be wrong, not the order easiest to bill.

  • Equipment padWet concrete, mineral crust, a drip. Dry with the pump off, wet minutes after it starts.
  • Skimmer and its throatThe level falls to the bottom of the skimmer mouth and stops there.
  • Light and its nicheThe level settles just below the light and holds; dye at the ring is drawn in.
  • Returns and jetsClearly worse with the pump running. Sometimes a softer, greener patch of lawn.
  • Shell, plaster, tile lineIdentical loss with everything off. A crack with a stain trailing from it.
  • Underground plumbingNothing visible. Soggy or sunken ground, air in the basket, prime lost overnight.

What it costs, said plainly

Why there is no price here

An honest number depends on how many lines have to be isolated and tested, and on what has to be opened at the end.

  • Standard equipment diagnosis is free. In our service area, and it stays free if you decide not to go ahead.
  • Underground work is quoted separately. Leak location in buried plumbing, pressure testing and excavation: the price is agreed before anything begins.
  • Repair labor starts at $175 an hour. One hour minimum, and typical repairs are quoted as a fixed price in writing.
  • Members take 20% off. On one-time services, plus priority on the schedule.
  • Do not drain the pool. An empty shell in saturated ground can lift, and plaster that dries out gets damaged. Never a diagnostic step.
  • Do not pour sealant in first. It can close a pinhole. It can also settle in sound lines, and it destroys the evidence the tests depend on.

The crew

Who comes out to find it

Four of us. The same faces every week, not whoever was free that morning.

  • The owner of Pool Care LA in a branded polo
    Daniel RamirezOwner
  • A Pool Care LA route technician in a branded polo
    Jake MitchellRoute technician
  • A Pool Care LA repair technician in a branded polo
    Robert AndersonRepair technician
  • The Pool Care LA office and scheduling desk
    Emily CarterOffice & scheduling
¼ in
A day: ordinary evaporation
1 in
A day: you are watching a leak
320 gal
A day on a 16×32 ft pool
24 h
What the bucket test takes

The same crews open the decks

Pools we have finished

What people said after a leak

Collected from customers on the routes we run every week.

Amanda V.Verified review

5 December 2024

Noticed my pool level dropping faster than normal. They checked the system and found the issue before it became a bigger problem. Glad we called when we did.

Patricia N.Verified review

7 April 2025

I started noticing that I had to add water to my pool way more then usual. Wasnt sure if it was just evaporation or something else so I called Pool Care LA. They came out and did a thorough visual inspection, checked the equipment pad, the plumbing connections, the skimmer area and the pool shell. They found a crack in the skimmer housing thats was causing the water loss. They were straightforward about the repair cost and timeline. It wasnt a huge job but it definitely would of gotten worse if I ignored it. Glad I called when I did.Read in full
A crack in the skimmer housing that was losing water

Mark H.Verified review

Local Guide · 42 reviews · 18 photos

3 September 2025

Came home from a two-week vacation and our pool was basically green. The previous company told us we needed to drain it, which sounded crazy. Pool Care LA came out, tested everything, explained what was happening and started the cleanup. Took a little time but now the water looks better than it has in years.Read in full
A green pool before the recoveryThe same pool after the recovery

Linda R.Verified review

4 reviews

25 May 2026

We had another pool company for almost five years and slowly the service got worse. They would say they came but the pool was always dirty. Jake from Pool Care LA has been completely different. He actually checks the equipment and lets us know if something needs attention.Read in full

Kevin B.Verified review

15 December 2025

Our pump stopped working on a Friday afternoon and we were worried because we had family coming over that weekend. Robert came out, found the problem and got everything running again. Honest guy, and he explained everything before doing the repair.Read in full
A pool pump opened up on the equipment pad

Jason T.Verified review

25 February 2026

Great company. Always on time, pool looks amazing and communication is easy. Highly recommend.

Ashley P.Verified review

11 reviews

4 March 2026

I don't usually leave reviews but these guys deserve it. My pool was a mess and I was tired of trying to fix the chemicals myself. They came out and took care of everything. Water is clear now and I don't have to worry anymore.

Thomas W.Verified review

Local Guide · 27 reviews · 9 photos

10 February 2025

Bought a house in Beverly Hills with an older pool and honestly had no idea how to maintain it. The equipment was old and everything was confusing. They walked me through what needed to be done first and what could wait. No pressure. That was appreciated.Read in full

How fast does the water go?

Tell us what the pool needs, how big it is and your ZIP — and a price the same day.

Rewards

Refer a friend, get up to $200

$100 for every friend you send us, up to two. No code, no form — they call and mention your name.

How the referral credit works
  • The Pool Care Los Angeles

    $100 credit

    For every friend who calls and mentions your name

    Up to two referrals, $200 in total. The name must come up on the first call. Spend it on any service.

  • The Pool Care Los Angeles

    20% off one-time work

    For weekly maintenance members

    Green-to-clean, acid wash, plaster start-up and repair labor, plus priority on the schedule.

Where we work

Family owned, based in Studio City

Crews leave from Studio City every morning, across the Foothills and the neighborhoods next to them.

Office · Studio City

Pool Care LA

CSLB #970493Mon–Fri 6am–9pm · Sat–Sun 8am–6pm

Tell us the drop with the pump on, the drop with it off, and the depth the level stops at.

4121 Radford Ave, Ste. #214, Studio City, CA 91604

More on a leak

Written for Foothill and Valley homeowners.

Finding it

Water going where it should not

Nothing staged, nothing bought from a stock library — the same work, filmed while it happened.

  • Dye test finds the leak, then the repair goes in
  • Dye pulled straight into a gusher underwater
  • A swamp-green pool drained and washed back to bright
  • The crew troweling fresh plaster across an empty shell

Questions people ask about pool leak detection

Do you repair the leak, or only find it?

Both, and usually in the same visit. Leak detection and leak repair get separated by companies that only own the listening gear, and the result is a report and a second contractor. A fitting, a light conduit, a skimmer throat or a length of accessible pipe is fixed while the pool is already down. What genuinely needs a second visit is a shell crack that wants the water lower, or a line under a deck that has to be cut and re-run. The repair side is set out on the leak repair page.

Does a spa or jacuzzi leak differently from the pool?

It leaks faster and shows sooner, because the volume is small and the plumbing runs hot. A jacuzzi that empties overnight while the pool holds level points at the spa side alone: the blower line, a jet fitting or the spillway. Heat is the reason spa leaks cluster at joints — the pipe expands, the joint works, and the crack opens at the temperature it will never show at when cold, so the test has to be run with the heater on.

How much does it cost to have a pool leak detected?

Checking the pad costs nothing in our service area, and it stays free if you do not go ahead. Underground work — pressure testing, electronic location, excavation — is quoted separately, because the honest figure depends on how many lines must be tested and what has to be opened at the end.

How can I find out where my pool is leaking from?

Two bucket tests and a mark on the tile get you most of the way. Faster loss with the pump running points at the returns; faster with it off, at the suction lines or the shell; the same either way is structural. If the level falls, stops dead and holds, the leak is at that depth — just below the light is the niche, at the skimmer mouth is the throat.

Why is my pool losing 1 inch of water a day?

Because it is leaking. An inch a day is roughly four times normal Los Angeles evaporation, about 320 gallons a day on a 16×32 ft pool. Check the pad with the pump running and then off before assuming it is underground.

Is it normal to lose 2 inches of water out of a pool?

It depends how long it took. At the quarter-inch-a-day rate ordinary here, evaporation alone accounts for nearly two inches a week, so two inches across a week is unremarkable. Two inches in a day is not.

Why is my pool losing water but no leak can be found?

Usually evaporation underestimated on a windy, unshaded pool; splash-out; a backwash valve weeping to waste; an autofill left running during the test; or a pressure-side leak, which a pump-off test cannot show because it only leaks while the pump pushes.

Can you fix a pool pipe leak under concrete?

Yes, and there is usually a choice. Once pressure testing identifies the failing line and acoustic location narrows it to a point, the deck is opened as a small patch and that section repaired — or the run is abandoned and rerouted. We agree the approach and the price first.

Why do leaks get found in October?

Autumn stops hiding them. A pool losing half an inch a day to a Los Angeles summer can be losing another quarter through a crack and still look normal in July. Then the nights cool, evaporation falls, and the leak has not changed — the camouflage has. Autumn also brings the summer water bill.

Do you have to break concrete to find the leak?

No. Finding it is bucket tests, dye, pressure testing and acoustic listening, and all of that happens with the deck where it is. Concrete gets opened for the repair, not for the diagnosis — and only after the testing has narrowed a line to a point, so what comes up is a patch rather than a trench. Where that patch goes, and what it costs, is agreed before anything is cut.

What if the testing does not find anything?

The free part stays free, and the paid part is agreed before it starts. Checking the pad costs nothing in our service area whatever it shows, and underground testing is quoted first, so nobody runs up a bill hunting. A fair number of calls end with an answer rather than a leak: a hot windy week, an autofill left on through the test, a backwash valve weeping to waste. That is a result too, and it is cheaper than the repair you were bracing for.

Can I text you a photo instead of calling?

Yes, and it usually gets you a better answer. The same number takes texts: send the equipment pad, the tile line with your dated pencil mark, and the two figures from the bucket test — the drop with the pump on and the drop with it off. That is often enough to say whether this is a pad leak or an underground one before anyone drives out, and it decides what gets loaded on the truck.

Family owned, based in Studio City

Tell us what the bucket said

The drop with the pump on, the drop with it off, and the depth the level stops at.